Terms & Conditions

Terms & Conditions

By using the VELNORA online store or placing an order, you agree to these terms and the policies published on our store.

Product descriptions, images, prices and availability are provided in good faith and may be updated when necessary. We reserve the right to correct genuine listing errors and to decline or cancel an order when required because of availability, verification, pricing errors, suspected fraud or other legitimate operational reasons.

Customers are responsible for providing accurate contact, billing and delivery information. Products must be used according to their intended purpose and any supplied instructions.

Payments are processed through the payment methods available at checkout. Cash on Delivery may be offered where available. Returns and refunds are governed by our Return & Refund Policy, and deliveries are governed by our Shipping Policy.

VELNORA is not responsible for indirect loss arising from misuse of a product or circumstances outside reasonable control, to the extent permitted by applicable law. Nothing in these terms removes rights that customers have under applicable law.

Contact: jatt02619@gmail.com